Terms of Use - Global Communication Academy

Acceptance of Terms

Welcome to Global Communication Academy. By accessing our website, enrolling in our courses, or using our educational services, you agree to be bound by these Terms of Use. These terms constitute a legally binding agreement between you and Global Communication Academy.

If you do not agree to these terms, please do not use our services. We reserve the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any modifications.

Educational Services

Global Communication Academy provides language education services including but not limited to:

Structured language courses in English, Mandarin Chinese, and Japanese
Cultural studies and business communication training
Online learning platforms and digital resources
Assessment services and certification programs
Student support and academic counseling
Alumni networking and career development resources

Our services are designed for adult learners seeking to improve their language skills for professional and personal development.

Enrollment and Registration

Eligibility Requirements

To enroll in our programs, you must:

Be at least 18 years of age or have appropriate parental consent
Provide accurate and complete registration information
Meet any specific course prerequisites or language proficiency requirements
Agree to abide by our academic policies and code of conduct

Registration Process

Course registration requires completion of our enrollment form, payment of applicable fees, and acceptance of these terms. Registration is complete only upon receipt of payment and written confirmation from Global Communication Academy.

Course Availability

Course schedules and availability are subject to change based on enrollment numbers, instructor availability, and operational requirements. We reserve the right to cancel courses with insufficient enrollment and will provide full refunds in such cases.

Payment Terms and Refund Policy

Payment Requirements

Course fees must be paid in full before the start of classes unless alternative payment arrangements have been made. We accept various payment methods including bank transfers, credit cards, and approved financing options.

Refund Policy

Our refund policy is designed to be fair to both students and the academy:

Full refund if withdrawal occurs more than 7 days before course start
75% refund if withdrawal occurs within 7 days of course start but before first class
50% refund if withdrawal occurs within the first week of classes
25% refund if withdrawal occurs within the second week of classes
No refund for withdrawal after the second week of classes

Special Circumstances

Refunds may be considered for medical emergencies, family emergencies, or other extraordinary circumstances at the discretion of the administration. Documentation may be required to support such requests.

Academic Policies

Attendance Requirements

Regular attendance is essential for language learning success. Students are expected to attend at least 80% of scheduled classes to receive certification. Excessive absences may result in dismissal from the program without refund.

Academic Integrity

Students are expected to maintain the highest standards of academic honesty. Prohibited activities include:

Plagiarism in assignments or assessments
Cheating during examinations or evaluations
Falsifying academic records or documentation
Unauthorized collaboration on individual assignments
Misrepresentation of language proficiency levels

Assessment and Certification

Students must complete all required assessments and meet minimum performance standards to receive certification. Certificates are awarded based on demonstrated competency and successful completion of course requirements.

Code of Conduct

All students are expected to maintain respectful and professional behavior that supports a positive learning environment:

Classroom Conduct

Treat instructors, staff, and fellow students with respect and courtesy
Arrive punctually and prepared for classes
Participate actively and constructively in class activities
Maintain appropriate language and behavior
Follow technology usage guidelines during classes

Online Learning Environment

Use appropriate virtual backgrounds and professional appearance
Mute microphones when not speaking unless instructed otherwise
Respect privacy and confidentiality of online sessions
Avoid disruptive behavior in virtual classrooms
Report technical issues promptly to receive assistance

Disciplinary Actions

Violations of the code of conduct may result in warnings, suspension, or dismissal from programs depending on the severity and frequency of violations.

Intellectual Property Rights

Academy Materials

All course materials, including textbooks, digital content, videos, audio recordings, and assessments, are the intellectual property of Global Communication Academy or our licensed content providers. Students may use these materials solely for their personal educational purposes.

Prohibited Uses

Students may not:

Reproduce, distribute, or sell academy materials
Share login credentials or course access with unauthorized individuals
Record classes or sessions without explicit permission
Use materials for commercial purposes
Modify or create derivative works from academy content

Student Work

Students retain ownership of their original work created during courses, while granting the academy limited rights to use such work for educational and promotional purposes with appropriate attribution.

Technology Usage and Acceptable Use

Platform Access

Students receive access to our learning management system and online platforms for the duration of their enrollment. Access credentials are personal and non-transferable.

Technical Requirements

Students are responsible for ensuring they have adequate technology and internet connectivity to participate in online components of their courses. Minimum technical requirements are provided before enrollment.

Prohibited Activities

Attempting to gain unauthorized access to academy systems
Uploading malicious software or viruses
Engaging in activities that disrupt platform functionality
Using platforms for non-educational purposes
Violating any applicable laws or regulations

Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. By using our services, you consent to our privacy practices as described in our Privacy Policy.

Students have the right to access, correct, and request deletion of their personal information subject to our educational record retention requirements and applicable laws.

Limitation of Liability

Global Communication Academy provides educational services on an "as is" basis. While we strive to deliver high-quality education, we cannot guarantee specific learning outcomes or career advancement results.

Disclaimers

We do not guarantee employment or specific career outcomes
Language proficiency improvement varies by individual effort and aptitude
Technical issues may occasionally affect online learning platforms
Course content and schedules may be modified for educational improvement

Liability Limits

Our total liability for any claims related to our services shall not exceed the amount of fees paid by the student for the specific course or service in question.

Force Majeure

Global Communication Academy shall not be liable for delays or failures in performance resulting from circumstances beyond our reasonable control, including but not limited to:

Natural disasters, pandemics, or public health emergencies
Government actions, regulations, or restrictions
Infrastructure failures or internet service disruptions
Labor disputes or strikes
Acts of terrorism or civil unrest

In such cases, we will make reasonable efforts to provide alternative delivery methods or appropriate accommodations for affected students.

Dispute Resolution

Internal Resolution

We encourage students to first attempt to resolve any disputes through our internal complaint and grievance procedures. Our student services team is available to address concerns and work toward mutually satisfactory solutions.

Mediation

If internal resolution is unsuccessful, disputes may be resolved through mediation using a mutually agreed-upon mediator before pursuing other legal remedies.

Governing Law

These terms are governed by the laws of Sri Lanka, and any legal proceedings shall be conducted in the appropriate courts of Sri Lanka.

Termination of Services

Student-Initiated Termination

Students may withdraw from programs subject to our refund policy and notification requirements. Formal withdrawal procedures must be followed to ensure proper academic record maintenance.

Academy-Initiated Termination

We reserve the right to terminate a student's enrollment for:

Violation of academic integrity policies
Repeated violations of the code of conduct
Non-payment of fees
Excessive absences without valid justification
Behavior that disrupts the learning environment

Effect of Termination

Upon termination, students lose access to academy facilities, online platforms, and services. Academic records up to the point of termination will be maintained according to our retention policies.

Modifications to Terms

We may update these Terms of Use periodically to reflect changes in our services, legal requirements, or business practices. Significant changes will be communicated to enrolled students through:

Direct notification via student portals or email
Announcements on our website and learning platforms
Class announcements where appropriate

Continued use of our services after notification of changes constitutes acceptance of the modified terms.

Contact Information and Support

For questions about these Terms of Use, academic policies, or any other matters related to your enrollment, please visit our main website to find appropriate contact methods. Our student services team is committed to providing timely and helpful assistance.

For urgent matters requiring immediate attention, we maintain emergency contact procedures that are communicated to enrolled students.